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Interpersonal Skills & Relationship Building – Giving and Receiving Feedback Effectively
Overview and Agenda
Overview (1:13)
Agenda (1:34)
Module-1
Introduction to Interpersonal Skills and Feedback (2:09)
1.1- The Purpose of Effective Feedback (2:36)
1.2- Role of Feedback in Collaboration (2:33)
Module- 2
Foundations of Effective Feedback (2:50)
2.1- Developmental Feedback Purpose (2:05)
2.2- Common Feedback Models (0:58)
Module-3
Giving Feedbak Effectively (2:24)
3.1- Using Positive and Developmental Feedback (2:21)
3.2- Encouraging Two- Way Dialogue (1:30)
Quiz
Quiz 1
Module-4
Recieving Feedback Effectively (2:47)
4.1- Reflecting before Responding (1:57)
4.2- Managing Challenging Feedback (1:14)
Module-5
Applying Feedback in Real Workplace Scenario (2:42)
5.1- Scenario 4 and 5 (1:47)
5.2- Scenario 6 and 7 (1:19)
Module-6
Summary and Key Takeaways (2:22)
Quiz
Quiz 2
3.2- Encouraging Two- Way Dialogue
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